Support
Support department in Pardis has been trying to provide the best support and care to its customers by recruiting specialized staff.
From the beginning of our entry to the world of communications, we believed that high quality support is equivalent to success in all areas, and we tried to provide the best support possible to our customers. Support department in Pardis is comprised of 2 sections:
Call Center
Our call center in Pardis, as the first tier of customer support services, is ready 24/7 to provide response to customers. With the necessary knowledge for guidance as well as informing customers, the group is responsible to solve the first layer incidents such as checking the status of the service, activating or de-activating a service.
Website Support
Support from website including submitting and tracking tickets, as well as live chats with sales and support experts.